Effective Date: 11/06/2025

At Ayanna Beauty Bar, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website www.ayannabeautybar.co.za, make a booking, or purchase products from us.

By using our site or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal information you provide to us voluntarily, such as when you:

  • Make a booking or appointment

  • Purchase a product from our website

  • Subscribe to our newsletter or promotions

  • Contact us via email or contact form

The information may include:

  • Full Name

  • Email Address

  • Phone Number

  • Shipping and Billing Address

  • Payment Details (processed securely via third-party gateways)

  • Any information relevant to bookings (e.g., allergies, preferences)

2. How We Use Your Information

We use your information to:

  • Process bookings, appointments, and product orders

  • Deliver products and provide services

  • Send order confirmations, shipping updates, and receipts

  • Respond to inquiries and customer service requests

  • Send marketing and promotional emails (you may opt out at any time)

  • Improve our website and customer experience

3. Sharing Your Information

We do not sell or rent your personal information to third parties.
We may share your information with trusted third parties who assist us in operating our website and services, including:

  • Courier and shipping partners (e.g. Aramex, PostNet, Courier Guy)

  • Secure payment gateways

  • Email and SMS platforms for communication

These parties are required to keep your information confidential and use it only for the services they provide to us.

4. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss.
Our website uses SSL encryption to secure all transactions and user data.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Withdraw your consent to marketing communications at any time

To exercise any of these rights, please contact us at info@ayannabeautybar.co.za.

6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies help us:

  • Understand how users navigate our site

  • Improve website performance and user experience

  • Track order and session details

You may disable cookies in your browser settings, but this may affect your ability to use some features of the site.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated revision date. We encourage you to review the policy periodically to stay informed about how we protect your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your data, please contact us:

📧 Email: info@ayannabeautybar.co.za
📞 Phone: 072-908-0303
📍 Address: Granada Centre, 1 Corlett Drive
Illovo, Sandton, 2196